A report on how this home is run
Half our carers have been here twelve years or more.
That is the number to compare us on. The rest of this report explains it.
How long the permanent team have been here
- Lynne Hartley17 yrs
- Dawn Beaumont16 yrs
- Kath Whittaker15 yrs
- Marie Sowden14 yrs
- Joanne Firth14 yrs
- Steven Ogden13 yrs
- Carl Sykes13 yrs
- Donna Brown12 yrs
- Amy Wroe7 yrs
- Nicola Batty6 yrs
- Paul Denton5 yrs
- Rachel Ibbotson4 yrs
- Tomasz Kaczmarek3 yrs
- Chloe Marsden2 yrs
- Jack Hepworth1 yr
20052026
Fifteen people on the permanent team, plotted from the year they started. Eight of them cross the twelve year line. Names and start years are sample content and need replacing with the real list.
Who will look after her
The manager is Donna Brown. She has run this home since 2014, and she writes every care plan herself after visiting the person wherever they are now, at home or on a ward.
Two carers are awake in the building all night, every night. If you ring at three in the morning somebody picks up, and after a few weeks you will know the voice, because it belongs to someone who has worked here for years.
Most homes in this country run on agency staff, so the person washing your mum's hair on Tuesday has never met her before and will not be there on Thursday. That is the difference this report is about, and it is the only thing on this page a competitor could not copy by the end of the week.
Night staffing is our working assumption for a home of this size and needs confirming with Donna before publication.
What a day here looks like
Nobody publishes this, which is exactly why every family asks for it on the phone.
Sample timings
| Time | What happens |
|---|---|
| 7.30 | Carers start the day round. Anyone who wants a lie in gets one. |
| 8.30 | Breakfast in the dining room, or in your own room if you would rather. |
| 10.30 | Knitting and craft in the front lounge. |
| 12.30 | Lunch, cooked here in our own kitchen. |
| 14.00 | Games and puzzles, or the garden and patio when it is dry. |
| 15.30 | Dementia support in the quiet lounge. |
| 17.00 | Tea, then a film for anyone who fancies it. |
| 20.00 | Night staff on. Two carers awake in the building until morning. |
The activities listed are the real ones. The times are sample content and need confirming.
The building
Thirty two rooms over two floors with lift access. Two lounges, a dining room, a garden and a patio. Electric hoists and stand aids throughout, so somebody who stops walking does not have to leave.
What we are registered to do
Four kinds of care in one home of thirty two rooms. We take people other homes turn away, including nursing needs, advanced dementia and challenging behaviour.
Residential care
At Prospect House every resident is treated as an individual. Our home provides a safe, warm and friendly environment where our teams can support with daily tasks or provide round the clock assistance.
Dementia care
We take great pride in offering the highest standards of residential dementia care. Mental, emotional and physical stimulation in a safe environment, with trained staff in brightly coloured uniforms and secure gardens.
Respite care
Prospect House offers bespoke respite care at your convenience, where residents are able to experience all the benefits of the home on a short term basis.
End of life care
Our priority is the highest level of care, 24 hours a day. Personal care is delivered by our own staff with support from the local GP and district nurse teams.
What the inspector found
The Care Quality Commission inspects every home in England against the same five questions. Ours came back Good on all five.
The rating is real and taken from the CQC. The inspection date and a link to the full report belong here, and this section has to change the day the rating does.
What it costs and who pays
There are three ways a place here gets paid for. Which one applies to your mum depends on her savings and her assessed needs, not on us.
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Paying for it yourself
You pay the weekly fee directly. This is what happens when savings and assets sit above the local authority threshold.
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Barnsley Council pays some of it
The council assesses both needs and finances, then contributes. Families are sometimes asked to top the fee up. Ask us what that gap looks like before you agree to anything.
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The NHS pays all of it
Where the main need is a health need rather than a care need, NHS Continuing Healthcare can cover the full cost. Very few families are told this exists. We will help you ask for the assessment.
Figure to be supplied
£000 a week
Global Care to supply the current weekly rate and say plainly what it does and does not include. Publishing it is the single biggest change this page makes, because it is the first thing every family wants to know and almost no home in Barnsley answers it.
What we cannot promise
Every care home website tells you what it can do. Here is the other half, because you are going to find it out anyway.
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There is not always a room
Thirty two people live here and a place comes up when a place comes up. If we have nothing we will say so on the phone, and we will tell you who else in Barnsley is worth ringing.
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We cannot give you one price
What a week costs depends on what somebody actually needs. Anyone who quotes you a single figure before assessing your mum is guessing, and you should treat that as information about them.
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Dementia does not have good days to order
We can make a day calmer, safer and more interesting than it would be at home alone. We cannot make it what it was, and we are not going to pretend otherwise in a brochure.
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We are one home on one street
No regional manager, no national brochure, no head office. If that is what you are looking for, we are not it. If you want the same faces for years, we are worth half an hour of your time.
What families have said
Sample quotes
“Dad was only meant to be in for a fortnight of respite. He asked to stay. That told us everything.”
Michael Ainsley, son
“The same faces every visit for four years. Mum could not remember my name at the end, but she knew Lynne’s.”
Susan Naylor, daughter
Both quotes were written for this design. Replace them with real family feedback, in writing, with permission, before this page is published.
A note from the director
Letter drafted for this design
I have spent twenty five years in care management, and I have watched what happens to a home when the people in it are treated as interchangeable. The residents stop being known. Everything else follows from that.
Our love of care can be matched, but our quality in care can’t. The team here stay, and that is not luck. It is the only thing we have ever really spent money on.
You should not take any of this on my word. Come and meet them, on a normal Tuesday, without ringing first if you would rather.
Billy Dulay, Director, Global Care Ltd
Come and see it
Half an hour here will tell you more than this report can, including whether we are right about ourselves.
- AddressProspect Street, Cudworth, Barnsley, S72 8JS
- Telephone01226 780197
- Emailprospecthouse@globalcareltd.com
- Office hoursMonday to Friday, 9.00 to 18.30
- VisitingAny reasonable hour, including outside office hours. Ring ahead or do not, it is up to you.